Terms of Service

1. Acceptance of terms

By accessing this website or requesting IT support services, you agree to these Terms of Service. If you do not agree with these terms, please do not use the services provided on this website.

2. Use of the service

This website provides information about independent IT repair and technical support services. Services may include device diagnostics, troubleshooting, software configuration and hardware repair. Support may be provided remotely or in person within the London area by prior arrangement.

3. Remote access services

Some support may require temporary remote access to your device. Remote access is used only for diagnosing and resolving the reported issue. No personal files or private information will be intentionally collected, stored or shared.

4. Client responsibilities

You are responsible for providing accurate information about the issue and ensuring your device is available for diagnostics. Clients are strongly advised to back up important data before any repair or troubleshooting is performed.

5. Payments and pricing

Pricing for services will be communicated before work begins. Payment may be required before or after services depending on the type of support provided. Travel fees may apply for on-site visits.

6. Limitation of liability

While every effort is made to resolve issues safely, we cannot guarantee that all technical problems can be fixed. We are not responsible for data loss, hardware failure or software issues that may occur during or after repair or diagnostic work.

7. Changes to these terms

These terms may be updated occasionally. Any changes will be posted on this page with an updated revision date.

8. Contact

If you have any questions regarding these terms, please contact us through the contact information provided on this website.